Symbiosis MBA Projects

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Get MBA Projects on HR, Marketing ,Operation Management,Project Management ,Information System and other specializations Health Care Services, Hospital Management, etc.

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Sr.no Title of Project reports

Hospitals-

1. A comparative study of patient satisfaction level in I.P.D

2 A project on Study of waiting time of patients in O.P.D

3 A project report on Medical Records Department.

4 A report on financial management in 500 bedded Hospital.

5 A study on Problems related to Accounting & Billing systems of hospitals.

6 A study on bio medical engineering in Hospitals.

7 A study on front office Administration / Reception area of hospital .

8 A study Control of hospital acquired infections and management in a tertiary care hospital. of

9 A study on infection control measures in a hospital

10 A study of job satisfaction amongst nursing staff in Hospitals.

11 A study of job satisfaction & work performance of clinical staff

12 A study of streamline of management in primary health care centre in urban slums.

13 A study of utilization of Operation Theatres in 500 bedded Hospital.

14 A study on the perception, satisfaction and expectation of the patients at Bangalore institute 15 A study on the satisfaction level of the patients with reference to housekeeping department

16 A study to assess satisfaction level regarding service condition of employees in hospital.

17 A study to improve the standard of record keeping of the outpatient dep. Of nursing home

18 Accident and emergency services in a 800 bedded hospital

19 Analysis of administration,discharge and transfer modes of hospital information system

20 Audit of intensive care unit cost for patients in tata memorial hospital with a view to provide suggestion for improvement

21 Barriers to proper disposal of pharmaceutical & hospital wastes.

22 Bio medical waste management in a multi specialty hospital

23 Changing trends in healthcare & hospitalization

24 Clinical laboratory accreditation goal, process and achievements .

25 Community outreach programs of the hospital

26 Continuous quality improvement in materials management.

27 Design and release of out-patient module of hospital information system

28 Developing standard operating procedures for the nursing services & HRD.

29Documentation of quality management system (iso 9001-2000 standard) for hosmac india

privatelimited

30 Documentation of quality management system in the regional office of hosmac india pvt

31 Effective management of emergency medical services in Hospitals.

32 Effective marketing in hospital

33 Effective promotion of health care services

34 Emergency department of hospital

35 Emphasis on efficient record keeping in hospital

36 Epidemiological investigation of communicable diseases being admitted to a hospital.

37 Establishing a neonatal intensive care unit in a multi specialty hospital

38 Hospital waste management of 300 bedded muti super specialty hospital

39 How to overcome shortage of rare blood groups in a blood bank

40 Human resource information system across MAX hospitals

41 Improving quality care in family planning service in an urban hospital setting

42 Inefficient supportive system in healthcare organization.: reasons and solutions

43 Job satisfaction survey of nurses

44 Level of patient satisfaction regarding hospitals bills

45 NABH Accreditation – A Boom in Healthcare, its benefits & Implementation.

46 Patient and staff satisfaction level in regard to services in intensive care unit (icu)

47 Patient satisfaction in outpatient department

48 Patient satisfaction survey as a tool for quality assurance

49 Performance appraisal system for doctors

50 Planning for setting up of x-ray & mammography centre

51 Planning for setting up a MRI scan center

52 Planning for the hospital management system of new hospital with post operative rate analysis Poona hospital & Research center

53 Preparation of department manual for pathology lab dialysis, blood bank & endoscopy

54 Questionnaire on the satisfaction levels of the patients of the surgical department

55 Role of information technology in an hospital setup

56 Role of support staff in dealing with cross infection in intensive care unit in tata memorial specialty hospital situated in a rural area hospital

57 Setting up dietary services in 500 bedded hospital

58 Satisfaction of Medical Consultants working in a Corporate Hospital.

59 The billing procedure for indoor patients at medipoint hospital .pvt.ltd.,pune

60 Problems related to CSSD department in hospital.

61 Insurance

62 Analysis of the process flow for cashless patients

63 Relationship assessment between hospital TPA's and patients

64 TPA: patient process medical record's audit

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Consumer Laws and Medical Profession

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2^nd Set of Assignments

Consumer Laws and Medical Profession

Total Marks-150

Answer the following questions. All questions carry equal marks

1. Discuss the scope, coverage & meaning of the Consumer dispute.

Answer : Meaning of Consumer dispute

Consumer dispute means dispute where the person against whom a complaint has been made, denies or disputes the allegation contained in the complaint.

Scope  of Consumer dispute:

Intertwined with the purpose of a scheme is the scope of a scheme. The scope of a scheme is generally defined by two factors:

·         The classification of consumer complaints; and

·         The monetary claims limit or cap.

A scheme needs to clearly state which consumer complaints may be considered by the scheme and the amounts of money that complaints lodged with the scheme may be about.

2. What is meant by ‘deficiency in service’? Elaborate on the nature of relief available under CPA.

Answer : Consumer Protection Act

One of the most important milestones in the consumer movement in the country has been the enactment of the above act. This act was necessitated because the well organized sectors of manufacturers, traders and service providers, armed with the knowledge of the market and manipulative skills, often attempted to exploit the consumers, despite the existence of provisions in different laws protecting their interests. Increase in population resulted in enormous pendency and delay in disposal of cases in the Civil Courts. Consumer Protection Act is one of the most progressive and comprehensive pieces of legislation and its an umbrella legislation covering all goods and services. An act to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumer disputes and for matters connected therewith. The Act provides for a separate three tier quasi – judicial consumer dispute redressal machinery at the National, State and District levels and is intended to provide simple, speedy and inexpensive redressal for consumer grievances.

3. Elaborate on ‘Consumer Jurisdiction of Medical Negligence related Cases’ with specific reference to IMA v. V.P.Shanta and Martin F. D’Souza’s case.

Answer : It is important to know what constitutes medical negligence. A doctor owes certain duties to the patient who consults him for illness. A deficiency in this duty results in negligence. A basic knowledge of how medical negligence is adjudicated in the various judicial courts of India will help a doctor to practice his profession without undue worry about facing litigation for alleged medical negligence.

Who can file a complaint?

A consumer or any recognized consumer association, i.e., voluntary consumer association registered under the Companies Act, 1956 or any other law for the time being in force, whether the consumer is a member of such association or not, or the central or state government.

4. Do you think Consumer Forum has to be careful against vexatious and speculative complaints especially against doctors and hospitals? If so, why?

Answer : Yes wrong decisions on such complaints may spoil careers of efficient doctors. The object of law is to bring peace and harmony in the society and to minimise disputes and litigation. All courts strive to achieve this object. Therefore, the courts are cautious against frivolous cases.

A person who does not have knowledge of a particular system of medicine but practices in that system is a quack. Where a person is guilty of negligence per se, no further proof is needed.

For establishing negligence in diagnosis or treatment on the part of a doctor, the test is whether he/she has been proved to be guilty of such failure as no doctor of ordinary skill could be guilty of it, acting with reasonable care.

5. Write briefly about any three of the following:

a) Duties of a Doctor and Degrees of care

Answer : The duties of a doctor registered with the General Medical Council

Patients must be able to trust doctors with their lives and health.  To justify that trust you must show respect for human life and make sure your practice meets the standards expected of you in four domains.

Knowledge, skills and performance

·         Make the care of your patient your first concern.

·         Provide a good standard of practice and care.

·         Keep your professional knowledge and skills up to date.

·         Recognise and work within the limits of your competence.

Safety and quality

·         Take prompt action if you think that patient safety, dignity or comfort is being compromised.

·         Protect and promote the health of patients and

b) Legal and Ethical issues involved in medical practice

Answer : Rapid developments in the medical field in the last century have revolutionized the field of medical practice. It is now possible to diagnose diseases faster and more accurately using advanced diagnostic techniques. Medical management has become more effective with refined medications having more specific actions and fewer side effects. Surgical treatment has moved towards less invasive modes of management with lesser morbidity and faster recovery. Among all these developments, the medical profession in India is at crossroads facing many ethical and legal challenges in the practice of the profession. The medical fraternity is becoming more and more dependent on technology and market forces tend to influence decision making by the doctors. The fundamental values of medicine insist that the doctor's obligation is to keep the patients interest above everything else. The

c) Role of expert opinion in adjudication medical negligence related cases

Answer : Our system of adjudicating medical malpractice cases is often called "the battle of the experts." Each side finds an expert to support its view of the case. With respect to the emergency physician, testimony should be supported by emergency medicine literature. Often, however, opinions are divided.

One example is the use of TPA for acute ischemic stroke. In the case of TPA, it would seem that there is no established standard of care. Medical expert laws can change this, however, because they allow experts from other specialties, such as

d) Settled Legal Principles applicable to medical negligence

Answer : Settled legal principles applicable to medical negligence-

The word negligence may be defined as a breach of duty caused by the omission to do something, which a reasonable man guided by those considerations which ordinarily regulate the conduct of human affairs would do or doing something which a prudent and reasonable man would not do. In an action for negligence, the plaintiff has to prove the following essentials –

1. That the defendant owed a duty of care to the plaintiff.

2. That the defendant made a breach of such duty.

3. That the plaintiffs suffered damage as a consequence thereof.

The plaintiff has to establish that the defendant owed to him a specific legal duty to take care which he has made a breach.

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LABOUR LAWS APPLICABLE TO THE HOSPITAL

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LABOUR LAWS APPLICABLE TO THE HOSPITAL

Answer the following questions. All questions carry equal marks

Total Marks-150

Q.1. Write the important provisions of the Industrial Disputes Act,1947.

Ans: The Industrial Dispute Act, 1947 makes provision for the investigation and settlement of disputes that may hamper the peace of the industry. It ensures harmony and cordial relationship between the employers and employees. The Act provides self-contained code to compel the parties to resort to industrial arbitration for the resolution of disputes. It also provides statutory norms besides helping in the maintaining of cordial relation among the employers and employees ,reflecting socio-economic justice.

The act provides for the following authorities for Investigation and Settlement of industrial disputes:

(i)            Works Committee

(ii)           Conciliation Officer

(iii)          Boards of Conciliation

(iv)         Court of Inquiry

Q.2. Which acts are named as misconduct as per the Industrial Employment (Standing Order) Act.

Ans:  In exercise of the powers conferred by section 15, read with clause (b) of section 2 of the Industrial Employment (Standing Orders) Act, 1946 (20of 1946), the Central Government is pleased to make the following rules, the same having been previously published as required by sub-section (1) of the said section 15, namely:

                 

 (1) These rules may be called the Industrial Employment (Standing Orders) Central Rules, 1946.

 (2) They extend to all Union territories, and shall also apply in any State(other than a Union territory) to industrial establishments under the control of the Central Government or a Railway administration or in a major port, mine or oil field.

Q.3. Discuss the important provisions of Workmen Compensation Act, 1923.

Ans: The Workmen's Compensation Act 1923 was enacted to help workmen face the hardships resulting from accidents. These legal provisions apply equally to women workers also. An employer liable to provide monetary compensation to a disabled workman, or to his dependents, in case of his death, if the disablement or death occurs "out of and in the course of employment."

Any worker employed in any of a wide variety of hazardous occupations who has suffered an injury is eligible for compensation. If he dies, his dependents can claim the benefits provided by the Act. The injury must disable him for more than 3 days, totally or partially. The disablement means the loss in the earning capacity of a workman in every employment which he was capable of doing at the time of the accidents. Its effect may be temporary or permanent (Schedule 1). To get compensation for an occupational disease, a workman must have been employed in the specified occupation for a continuous period of at least 6 months. If the

Q.4. Write notes on

a. Benefits under The Maternity Benefit Act, 1961

b. Fixing of Minimum Rates of Wages.

Ans: a. Benefits under The Maternity Benefit Act, 1961:

The Maternity Benefit Act, aims to regulate of employment of women employees in certain establishments for certain periods before and after child birth and provides for maternity and certain other benefits. Employment of or work by, women prohibited during certain periods.-

(I) No employer shall knowingly employ a woman in any establishment during the six weeks immediately following the day of her delivery, 1[miscarriage or medical termination of pregnancy].

(2) No women shall work in any establishment during the six weeks immediately following the day of her delivery 2[miscarriage or medical termination

b. Fixing of Minimum Rates of Wages:

The Minimum Wages Act, 1948 is an Indian legislation enacted by the Parliament of India for statutory fixing of minimum wages to be paid to skilled and unskilled labours. The Indian Constitution has defined a 'living wage' that is the level of income for a worker which will ensure a basic standard of living including good health, dignity, comfort, education and provide for any contingency. However, to keep in mind an industry's capacity to pay the constitution has defined a 'fair wage

The Act provides for fixing wage rate (time, piece, guaranteed time, overtime) for any industry that has at least 1000 workers.

1) While fixing hours for a normal working day as per the act should make sure of the following:

• The number of hours that are to be fixed
•  
•  
• Q.5. Write in short the important provisions of

a. Payment of Bonus Act, 1965.

b. Payment of Gratuity Act, 1972

Ans: a. Payment of Bonus Act, 1965.

The Payment of Bonus Act, 1965 was enacted to provide for the payment of bonus to persons employed in certain establishments on the basis of profits or productivity and for the matters connected therewith. The Act applies to:-

(i) every factory as defined under the Factories Act, 1948; and

(ii) every other establishment in which twenty or more persons are employed on any day during an accounting year. However, the Government may, after giving two months' notification in the Official Gazette, make the Act applicable to any factory or establishment employing less than twenty but not less than ten persons.

b. Payment of Gratuity Act, 1972:

There are many legal provisions of the Payment of Gratuity Act 1972. We are below discussing some important provisions of the Act.

i) Provisions relating to the payment of gratuity :-

Under sections 4 and 7 of the Act , different provisions relating to the payment of gratuity are given According to Section 4(1), the gratuity shall be payable to an employee on the termination of his employment after he has rendered continuous service for not less than 5 years.

The gratuity is payable to an employee on his termination in the following cases-

a) On his superannuation, or

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SPECIAL LAWS & MEDICAL PROFESSION

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SPECIAL LAWS & MEDICAL PROFESSION

Total Marks-100

Answer the following questions. All questions carry equal marks

Q.1. Discuss the important provisions of the Mental Health Act,1987.

Ans: An Act to consolidate and amend the law relating to the treatment and care of mentally ill persons, to make better provision with respect to their properly and affairs and for matters connected therewith or incidental thereto. :  The Mental Health Act 1987 replaced the Indian Lunacy

Act 1912. The main object and purpose of this act is to provide proper environment to treat mentally ill persons, like other sick persons. Further its main object is to create as for as possible a normal environment to the persons who are mentally ill. This Act is to consolidate and amend the law relating to the treatment and care of mentally ill persons, to make better provision with respect to their property and affairs and for matters

Q.2. Discuss the important provisions of The Drugs & Magic Remedies Act, 1954.

Ans.  An Act to control the advertisement of drugs in certain cases, to prohibit the advertisement for certain purposes of remedies alleged to possess magic qualities and to provide for matters connected therewith. BE it enacted by Parliament as follows:-

1. Short title, extent and commencement.

1. (1)Short title, extent and commencement. This Act may be called the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954. (2)It extends to the whole of India except the State of Jammu and Kashmir, and applies also to persons domiciled in the territories to which this Act extends who are outside the said territories.

Q.3. Enumerate the provisions relating to Offences & Penalties under PNDT Act. 20

Ans: Prohibition of advertisement relating to pre-natal determination of sex and punishment for contravention.-

(1) No person, organisation, Genetic Counselling Centre, Genetic Laboratory or Genetic Clinic shall issue or cause to be issued any advertisement in any manner regarding facilities of pre-natal determination of sex available at such Centre, Laboratory, Clinic or any other place.

(2) No person or organisation shall publish or distribute or cause to be published or distributed any advertisement in any manner regarding facilites of pre-natal determination of sex available at any Genetic Counselling Centre, Genetic Laboratory,

Q.4. Write notes on

a) Pre-requisites for Medical Termination of Pregnancy.

b) Offences & Penalties under the Transplantation of Human Organs Act, 1994.

Ans :  a) Pre-requisites for Medical Termination of Pregnancy:

An Act to provide for the termination of certain pregnancies by registered Medical Practitioners and for matters connected therewith or incidental thereto. e it enacted by Parliament in the Twenty-second Year of the Republic of India as follows :-

Short title, extent and commencement –

(1)This Act may be called the Medical Termination of Pregnancy Act, 1971.

(2)It extends to the whole of India except the State of

b) Offences & Penalties under the Transplantation of Human Organs Act, 1994.

Ans:  Punishment for removal of human organ without authority.

(1) Any person who renders his services to or any hospital and who, for purposes of    transplantation, conducts, associates with, or help in any manner in, the removal of any human organ without authority, shall be punishable with imprisonment for a term which may extend to five years and with fine which may extend to ten

Q.5. Write notes on

a) Registration & Renewal Procedure under BMW Rules, 1998.

b) Important provisions of The Drugs & Cosmetics Act, 1940.

Ans: a) Registration & Renewal Procedure under BMW Rules, 1998:

The powers confirmed by section 6, 8, and 25 of the Environment (Protection) Act 1986, the Central Govt. has made The Biomedical Waster (Management & Handling) Rules to safeguard the public and health care workers from the risk arising due to Biomedical Waste. The penalties are same as specified in Environment (Protection) Act 1986.

1. Application

These rules apply to all persons who generate, collect, receive, store, transport, treat, dispore, or handle bio-medical waste in any form

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TAXATION LAWS

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TAXATION LAWS

Total  Marks-100

Answer the following questions. All questions carry equal marks

1. Write notes one.

a. Assessment Year

Answer : The Balance Sheet and Income statement of companies across the Globe are usually prepared for a period of 1 year. However, the date from which this period starts varies from country to country.

In India, this 1 year period starts from 1st April and ends on 31st March. This period in which the income is earned is known as the Financial Year or Fiscal Year. The income tax returns are filed and taxes for a company are usually paid in the next year after the end of the Financial Year. This next year in which the income is assessed to tax is

b. Income.

Answer : Income is the consumption and savings opportunity gained by an entity within a specified timeframe, which is generally expressed in monetary terms. However, for households and individuals, "income is the sum of all the wages, salaries, profits, interests payments, rents and other forms of earnings received... in a given period of time."

In the field of public economics, the term may refer to the accumulation of both monetary and non-monetary consumption ability, with the former (monetary) being used as a proxy for total income.[

In economics, "factor income" is the return accruing for a person, or a nation, derived from the "factors of production": rental income, wages

C.Rights & Duties of Tax Payer.

Answer : A taxpayer has the following  rights :

1. Tax installment payment

- For personal income tax, a taxpayer can pay any tax amount which exceeds 3000 baht in up to three installments without paying fines or surcharges.

- A taxpayer can file a request for an installment payment of tax arrears.  However, such payment must meet the requirements set by the Revenue Department

2. Write notes on :

a. Search of specific premises.

Answer : The conduct of searches is governed by PACE and Code B. A search warrant may authorise anyone to accompany the constable who is executing it. Such persons have the same powers as the police, but they can only exercise them in the company, and under the supervision, of the police. Entry and search must be within one month from the date of the warrant's issue. You have a right to see the warrant and to be supplied with a copy

b. TDS

Answer : TDS is one of the modes of collection of taxes, by which a certain percentage of amounts are deducted by a person at the time of making/crediting certain specific nature of payment to the other person and deducted amount is remitted to the Government account. It is similar to "pay as you earn" scheme also known as

3. Write notes on

a. Types of Duties as per Customs Act

Answer : TYPES OF DUTIES

The various types of customs duties are:

i. Basic duty

It may be at the standard rate or in the case of import from some countries, at the preferential rate. The effective rate shall be determined after considering the notification, if any.

b. Customs value

Answer : Customs Value is the total value of all items in your shipment and determines how much import duty the package recipient must pay. For example,

4. Write notes on

a. What is VAT

Answer : Value-Added Tax (VAT) is a tax on consumer spending. It is collected by VAT-registered traders on their supplies of goods and services effected within the State, for consideration, to their customers. Generally, each such trader in the chain of supply from manufacturer through to retailer charges VAT on his or her sales and is entitled to deduct from this amount the VAT paid on his or her purchases.

b. How is VAT charged?

Answer : VAT is normally charged and accounted for by the supplier of the goods or services. However, in certain limited circumstances the recipient of goods or services, rather than the supplier, is obliged to account for the VAT due. This applies:-

·         on the intra-Community acquisition of goods from another Member State (see Acquisitions from other EU Member States)

5. Write Interest & Penalty as per VAT Act.

Answer : Imposition of penalty in certain instances

(1) Where any person or dealer purchases any taxable goods under a certificate or declaration given by him under the Act, rules or notification and has failed to comply with the conditions or undertakings of such certificate or declaration, the Commissioner may, after giving the person or the dealer a reasonable opportunity of being heard, by order in writing, impose on him in addition to the tax payable a penalty equal to half of the

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