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HOSPITAL SUPPORTIVE
SERVICES
Total marks 100
Instructions : Answer any 5 questions. Each question carries 20 Marks.
1. What are Public Relations? Discuss its importance in a hospital and methods
to promote good Public Relations.
Answer : Public relations are one
of the most important aspects related to hospital and health care management.
In short it consists of the application of necessity, to utilize methods and
channels of communications, which people understand easily. By concept public
relation consist of acts, attitude, behavioral techniques and thinking of every
employee, staff members including from lowermost member to top level governing
board. Obviously, these are the people responsible to make the image and
opinion of the hospital or organization at the community level. Only good
public relation can produce good community support with adequate and
sympathetic services. On the part of hospital and its staff. Thus public
relations plays
2. Purchase and management of stores require effective planning and
implementation, Discuss how you will organize this function in a 300bedded
hospital?
Answer : Purchasing is the
function of buying machinery, tools, general supplies, raw materials etc.
required by an organization. Effective purchasing and store control can reduce
one of the most common financial drains on hospital as well as contribute to
patient care and employee utilization by assuring economical but quality
products and services. In 300 bedded hospitals there must be the separate
purchase and store control section.
Following are some of the operative
procedure for effective organization of this hospital.
1. First of all, there should be
fixed written policies stating the following duties and responsibilities for
the purchase section: a.
3. What are the legal responsibilities and list the essential documents
required in a hospital?
Answer : Legal responsibilities of patient :
Patient responsibilities:
To help us provide you with
high-quality care, you are responsible for:
·
Providing, to the best of your knowledge,
accurate and complete information about your health, including:
·
The nature of your illnesses
·
Past illnesses and hospitalizations
·
Specific problems, symptoms, pain or issues you
have during your hospital stay
4. How will you plan & organize Pathology & Clinical Laboratory
Services in a Hospital?
Answer :
5. Discuss the importance of medical records. How will you organize medical
records department? What standard operative procedures are required for its
effective functioning?
Answer : Medical records are the
documents which contain statements by the trained observers of conditions found
and results of treatment. They may include out-patients records; operative procedures
detail records, admitted patients records, thesis papers, research papers,
hospital policies etc. In short, they include all the documents related to
hospital works. They provide material for analysis of the immediate results of
hospital work and result of quality and quantity of work done. Importance of
Medical Records; Medical records are important not only for the hospital but
they are also useful for patients, families, community and general public also.
Clinically they are of vital importance for immediate diagnosis and treatment
and for future welfare of the patients. With regard to hospital, they are useful
for evaluation of its services and improvement of its efficiency through
lowered mortality and morbidity and
6. Explain the role of Support services in Hospital Management.
Answer : Hospital Support Services
Housekeeping Services play a
vital role to create safe and hygienic environment in the hospital to provide
best possible health care services to the patients. Housekeeping services in a
hospital has a major role in controlling the infection rate as well as
minimizing the Nosocomial and Hospital acquired infection to the patients.
General Maintenance Services
1. The
cell comprises of qualified electricians, plumbers, masons, carpenters,
telephone wiremen, housekeeping workmen and supervisors.
2. Co-ordination
and control is through a central office well equipped with phones and fax.
3. Dedicated
electricians and plumbers are provided with pagers for instant communication.
4. Coordination
and follow-up of all annual
7. Define nursing administration. Discuss the major responsibilities
associated with administration of nursing services.
Answer :
Dear
students get fully solved assignments
Send
your semester & Specialization name to our mail id :
Stuffstudy5@gmail.com
or
call
us at : 09816280608
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