Wednesday, 9 October 2013

MTM-9: UNDERSTANDING TOURISM MARKETS




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MTM-9: UNDERSTANDING TOURISM MARKETS
(TUTOR MARKED ASSIGNMENT)

Course Code: MTM-9
Total Marks:  100              Assignment Code: MTM-9/TMA/2013


Note:    This TMA consists of two parts.

Part I consists of two questions out of which you have to attempt any one. The question carries 25 marks and should be answered in about 700 words.

Part II consists of ten questions. Attempt any five in about 500 words each. Each question carries 15 marks unless otherwise specified.

Send your TMA to the Coordinator of your Study Centre.


PART – I

1)            Define Tourism Markets. How do you generate information about Tourism Markets? Profile any one of the major tourism markets for India.           25

                                                                               OR    

2)            What do you understand by Market Segmentation?  Explain its significance in relation to Tourism Markets.      25
Answer :  What is segmentation?
Traditional marketing theory emphasises the importance of actively managing the segmentation, targeting and positioning process to inform the way in which tourism organisations implement the marketing concept and satisfy visitors and other tourism consumer needs successfully. In other words, segmentation aims to provide tourism organisations with a commercially viable method of understanding their markets and developing strategies for serving their consumers.

A tourism market consists of all those people with sufficient motivation, ability and opportunity to visit a destination or attraction. Market segmentation is a consumer-led technique that involves dividing the market into groups of like-minded people with similar needs, and behavioural characteristics and who therefore require similar





PART – II

1)            What do you understand by Domestic Tourism Market? With the help of examples discuss its segmentation.  15

2)            Write a detailed note on Non-Resident Indians in relation to India inbound tourism.    15
Answer :

3)            Write short notes in about 150-250 words each.
                i)  American Travel market
       ii) Alternative forms of tourism
       iii) Market-led Tourism Product        5+5+5
                                                                               
4)            What do you understand by Travel Motivators? What is its significance for tourism markets?   15
Answer :  Reasons that motivate people to travel have been investigated by many researchers. According to Moutinho (1987) tourist’s vacation motivation is determined by social factors and is based on tourist’s expectations. Tourists can be seen as searchers, motivated by desire to discover of oneself and psychological mobility (Dicher, 1972, cited in Moutinho, 1987).

Different classifications have been made for travel motivators. Usually they are divided on general - reasons, people are often not fully aware of; and specific - related to images based on personal past experience, knowledge, friends’ advices,


5)            What are the characteristics of the European Tourism Market? How can we generate information for this market?                15

6)            Who are up budget tourist? Discuss the role of targeting and positioning for an up budget tourist market.         15

7)            Discuss in detail sources of information in tourism and their significance.          15
Answer : Sources of tourism destination information
Current, accurate and relevant tourism destination information is essential for travel and tourism industry professionals. This information underpins most of the industry's activities. It is required for the development of travel itineraries and tour products. It is essential for the successful sale of tourism products to customers.
Let's consider some of the ways in which travel and tourism industry personnel develop and update their destination knowledge. You should access as many of these information sources as possible so that you can see the type and range of



8)            Write an essay on Indian Outbound Tourists.     15
Answer : Foreign tourist boards are gearing up to meet the growing number of Indians who are travelling abroad and splurging. Starting direct flights is the first step.
Never mind the sluggish economy and poor sentiments, there's good news from the world of travel and tourism. India has emerged as the world's fastest-growing outbound market and in absolute numbers it is second only to China. The number of Indians travelling overseas is set to rise from around 15 million today to 50 million by 2020, according to Tourism Australia.

This will mean a big growth in spending


9)            What do you understand by the term ‘Time-Share Market’? What role does it play in the accommodation sector?                15
Answer : The timeshare sector is a booming area within the accommodation industry. 

Standing strong in times of economic uncertainty the sector is proving to play a vital role in Australia's tourism accommodation industry.

In a recent study by the Australian Timeshare and Holiday Ownership Council Ltd found there are approximately 155,000 timeshare owners in Australia. Generating $157.9 million in property revenue and employing 3864 people in Australia, timeshare occupancy remains a steady 86% annually across the national average and approximately 95% in Queensland. While more than 95% of all holiday ownership resorts in Australia are located in regional areas outside capital cities, providing much needed economic growth and employment in local economies.



10)          Discuss in detail the internal and external marketing constraints.             15
                               
Answer : The Theory of Constraints is part of the material on Lean Principles that is covered in the Certified Six Sigma Green Belt material (chapter 3 of the primer put out by the Quality Council of Indiana).   The next few posts including this one will discuss this theory by explaining its components.  All of these were presented by our instructor in our Green Belt Six Sigma class.
  1. What is a constraint? (

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