Tuesday, 22 October 2013

PRINCIPLES OF MANAGEMENT



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PRINCIPLES OF MANAGEMENT
Total: 100 Marks


Instructions : Answer any 5 questions. Each question carries 20 Marks


1. Explain the significance of Management with a special reference to the Healthcare sector.

Answer :  Proper management of human resources is critical in providing a high quality of health care. A refocus on human resources management in health care and more research are needed to develop new policies. Effective human resources management strategies are greatly needed to achieve better outcomes from and access to health care around the world.

The health sector is entering a period of great change and development that presents extensive challenges and opportunities for sector companies and their employees. The health sector is complex and multifaceted, and it is a critical part of our economy. The sector will only continue to grow in importance, but at the same time it faces a number of critical challenges. The cost of delivering care is increasing at a rate that is unsustainable. Care can be made more efficient, and quality simultaneously improved, by





2. Compare the Management theory advocated by FW Taylor and Henry Fayola. Which theory, you feel is more suitable in Hospital Management? Why?

Answer :  Revolution of the 19th Century has paved the way to the development of an organized systematic approach to management. In the classical approach, there are two main subgroups: Scientific management of Frederick Taylor and general administrative theory of Henri Fayola.

TAYLOR’S CONTRIBUTIONS

I. Time and motion study : Under this, he measured each motion in respect of
the time, with the help of a stopwatch. Thus he could arrive at a standard measure
for carrying out a given job and the best way to do it.
ii. Differential payment. Here a worker was paid at a lower rate for standard production and at a higher rate if he exceeded the standard.
iii. Drastic reorganization of supervision


3. Define Organization; discuss the characteristics, importance and its significance.

Answer :  Meaning of Organisation:

Organisation is the foundation upon which the whole structure of management is built. Organisation is related with developing a frame work where the total work is divided into manageable components in order to facilitate the achievement of objectives or goals. Thus, organisation is the structure or mechanism (machinery) that enables living things to work together. In a static sense, an organisation is a structure or machinery manned by group of individuals who are working together towards a common goal. Alike 'management', the term 'organisation' has also been used in a number of ways. broadly speaking, the term 'organisation' is used in four different senses: as a process, as a structure of relationship, as a group of persons and as a system, as given below:


Definitions of Organisation



4. Your hospital wants to Organize a Health check up camp. Describe in detail the planning and organizing process to make the camp a great success.
Answer :


5. Write about Maslow's need of Hierarchy and Herzberg Two Factor Theory.
Answer : Maslow's Hierarchy of Needs Theory

It was in 1943 a Psychologist Mr. Abraham Harold Maslow suggested his Theory of Human Motivation. His theory is one popular and extensively cited theory of motivation. Maslow's theory is based on the Hierarchy of Human Needs. According to Maslow, human behaviour is related to his needs. It is adjusted as per the nature of needs to be satisfied. In hierarchy of needs theory, Maslow identified five types / sets of human need arranged in a hierarchy of their importance and priority. He concluded that when one set of needs is satisfied, it ceases to be a motivating factor. Thereafter, the next set of needs in the hierarchy order takes its place. These needs in hierarchy can be compared to a pyramid. At the lowest level, there will be first set of needs which can be described as basic needs and are universal in character. This will be followed by other sets of needs.


Maslow's Pyramid of Human Needs





6. What is SWOT analysis? Describe it in detail for starting a new polyclinic set up.

Answer : SWOT Analysis is a useful technique for understanding your Strengths and Weaknesses, and for identifying both the Opportunities open to you and the Threats you face.

Used in a business context, a SWOT Analysis helps you carve a sustainable niche in your market. Used in a personal context, it helps you develop your career in a way that takes best advantage of your talents, abilities and opportunities.

How to Use SWOT Analysis
Originated by Albert S Humphrey in the 1960s, SWOT Analysis is as useful now as it was then. You can use it in two ways - as a simple icebreaker helping people get together to "kick off" strategy formulation, or in a more



7. Write short notes on any Two:
a) TQM.
Answer :

b) Decentralization.

c) Steps in Controlling

d) Difference in co-ordination and co-operation.
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Send your semester & Specialization name to our mail id :
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